Normal Posting Info
The time from purchase of a product to dispatch depends on the payment method chosen, and stock availability.
Credit & Debit Card Payment – Smart Cash Italy – Goods dispatched immediately if the order is received before 2.30 PM weekdays. Subject to your details being valid. Smart Cash Italy is an Italian based company however we are UK based and your order will be despatched from within the UK
Direct Bank Transfer – Simply select bank transfer option at checkout and you will be given our UK Aztech Smoke Shop Natwest Business account details. Please Quote your order ref on the transfer to ensure your order is dealt with as efficiently as possible. Make sure to put your order reference or full name so we can easily distinguish who has paid for which order, Simply writing “spores” , “order” or “seeds” will likely delay your order despatch as we can’t tell from that information alone which order that payment relates to.
Please note that although we manually check this account often, Natwest do not notify us when a payment has gone in our account. To get a quicker confirmation that we’ve received your funds safely it’s advisable to send us a quick email after making a transfer. Someone will always aim to get back to you with a confirmation as soon as possible however this isn’t a 24/7 service and their may be delays if the order is made and paid for outside of our usual working hours.
Please also check your spam email folders for confirmation emails of money received into the bank account as recently these have found their way there into some customers spam inbox resulting in the customer wrongfully thinking we have not received their funds or despatched their order.
Bitcoin We are now accepting Bitcoin payments. Just select this option at checkout.